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Category 3 Water Cleanup

Black Water (Category 3) Cleanup in Seattle, WA

Sewage or floodwater from outside in your home or building? We remove it, take out what can't be saved and disinfect and dry the rest.

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Grossly Contaminated Water

What Makes Water "Black" and Why It Changes the Cleanup

Black water is the restoration industry's term for Category 3 water: water that is grossly contaminated and can carry bacteria, viruses and other harmful agents. Sewage is the most common source. Floodwater from rivers and streams can be another. Unlike a clean supply line leak, black water can't simply be dried in place. Porous materials it soaked usually have to be removed, and every surface that stays must be cleaned and disinfected before drying starts.

Our IICRC-certified technicians follow a removal-then-disinfect-then-dry order on every Category 3 job and document what was removed and why. We respond 24/7, with an average response time of 45 minutes. We document the damage with photos, moisture readings and an itemized scope for your claim, and we work with most insurance companies.

Technician in protective gear pumping sewage water from a flooded basement

Related Sewage Cleanup Services

Other sewage and contaminated water services from the same team.

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Toilet Overflow Cleanup

Overflowed toilets, wet bathroom floors and water coming through the ceiling below, cleaned and dried.

Wet carpet and pad being removed after a sewage backup

Crawl Space Sewage Cleanup

Sewage under the house from a broken drain or side sewer, with insulation and vapor barrier removal.

Dehumidifier and air movers drying a basement

Commercial Sewage Cleanup

Sewage backups in restaurants, offices and multi-unit buildings, contained to keep the rest open.

Technician in protective gear pumping sewage water from a flooded basement

All Sewage Backup Cleanup

See every part of our sewage backup cleanup service, from the first call to final repairs.

Black Water Cleanup: What Goes and What Stays

What counts as black water

The ANSI/IICRC S500 consensus body describes Category 3 water as grossly contaminated water that can contain pathogenic, toxigenic or other harmful agents. Its examples include sewage, wastewater that backs up from beyond a trap and rising water from rivers or streams. In Seattle-area buildings, that usually means one of three things:

  • Sewer backups through a basement floor drain, shower or toilet, often from a blocked side sewer. See sewage backup cleanup.
  • Floodwater from outside during an atmospheric river, when creeks, rivers or overloaded drainage push water into basements and ground floors.
  • Clean or gray water that sat too long. The IICRC notes that time and temperature can change a water’s category.

The region saw this in December 2025, when the Green River levee breach in Tukwila led to an evacuation order for part of north Kent and south Tukwila, as noted on our commercial water damage page. Our atmospheric river flooding guide covers what homeowners should do when a storm floods a basement or crawl space.

What must be removed and what can be cleaned

With black water, the cleanup order matters: remove, then clean and disinfect, then dry. Drying contaminated material in place leaves the contamination behind.

  • Usually removed: carpet and pad, drywall and insulation that the water or wicking reached, particleboard cabinets, upholstered furniture, mattresses, cardboard and paper.
  • Usually cleaned and disinfected: concrete, tile, framing lumber, metal, glass and sealed hard surfaces.
  • Always discarded: food, medicine and cosmetics that touched the water.

The EPA recommends drying a flooded home and its contents within 24 to 48 hours if you can, and warns that failing to remove contaminated materials can create long-term health risks. That is why removal and disinfection happen first and fast.

What to do right now

  1. Stay out of black water if outlets, cords or appliances may be under water. Cut power at the breaker only if you can reach it without touching water.
  2. Stop using sinks, toilets and showers if the water came up from a drain.
  3. Keep children and pets away. If you must enter, the CDC advises rubber boots, goggles and gloves for sewage cleanup, and a waterproof bandage over any cuts.
  4. Don’t run household fans or HVAC in the area; they spread odor and contaminants.
  5. Photograph the water level and damaged items before anything is moved.

When to call a professional

Call us for any black water that soaked carpet, drywall or insulation, covers more than a small hard-floor area, or got under the house (see crawl space sewage cleanup). If the source was a toilet, start with our toilet overflow cleanup page. We clean up Category 3 water in Kent, Tukwila, Auburn, Seattle and across King and Pierce County.

Call (206) 203-6155 for black water cleanup, 24/7.

Why Choose 911 Restoration Seattle?

A trusted, local team committed to fast, professional and caring service.

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Fast Response

We're available 24/7, with an average response time of 45 minutes, to stop the damage fast.

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Local & Experienced

A local team based in Federal Way that knows Seattle-area homes and buildings.

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Certified Technicians

IICRC-certified technicians using proven restoration methods.

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Insurance Support

We document the damage and work with most insurance companies to simplify your claim.

Our Black Water Cleanup Process

Contaminated water is handled in a set order so nothing is dried while still contaminated.

1

Contain the Area

We isolate the affected rooms so contamination isn't tracked through the rest of the building.

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2

Extract the Water

Pumps and extractors remove the black water and sludge, which is disposed of properly.

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3

Remove & Disinfect

Porous materials that can't be cleaned come out. Remaining surfaces are cleaned and disinfected.

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4

Dry & Verify

We dry the structure with daily moisture readings, deodorize and then plan repairs.

Areas We Serve

We provide black water cleanup throughout Seattle and the surrounding communities, including:

Frequently Asked Questions

What is the difference between gray water and black water?

Gray water (Category 2) has some contamination, such as discharge from a washing machine or dishwasher. Black water (Category 3) is grossly contaminated, such as sewage or floodwater from rivers. Gray water left standing can turn into black water, because time and temperature let contaminants grow. Black water needs removal of soaked porous materials and disinfection, not just drying.

Is floodwater from outside always black water?

Not automatically. The IICRC consensus body lists rising water from rivers or streams as an example of Category 3, but says the category depends on how contaminated the water actually is. In practice, water that crossed yards, streets or farmland and entered a building is usually handled as Category 3 until an assessment shows otherwise.

Can carpet be saved after black water?

Usually not. Carpet and pad soak up contaminated water and can't be reliably disinfected, so they are normally removed and discarded. Hard flooring such as tile or sealed concrete can often be cleaned and disinfected. We photograph and list everything removed so you have a record for your claim.

How high do you cut drywall after black water?

We remove drywall and insulation above the highest point the water and wicking reached, which we find with moisture meters, not a fixed number. The goal is to remove every contaminated porous material and leave room to clean, disinfect and dry the framing behind it.

Can I stay in the house during black water cleanup?

Stay out of the affected area until it has been cleaned and disinfected, and keep children, pets and anyone with a weak immune system away. If the rest of the house is unaffected and the area can be sealed off, some families stay. If bathrooms or the kitchen are out of use, plan to stay elsewhere for a few days.

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Billy Meiners
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Super responsive! Definitely would recommend.
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Seth Wiggins
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Great service and extremely knowledgeable and helpful throughout the entire process
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Guy Edwards
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Working with 911 Restoration has been great! I searched for the fastest response for water damage restoration and mold removal and found they had the best reviews. I recommend them to anybody on the Seattle area.
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Amy Smith
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Josiah and Mark are absolutely amazing! They are so professional, and really care about their jobs. You get this sense of relief knowing you are going to be taken care of when working with them! I will continue to tell my family and friends about 911 Restoration in Seattle! Thank you!!!
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Daniel Lieberman
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Very professional company that does good work is fair and transparent with pricing and accommodated our schedule. I will use them again.
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Alex McCoy
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Quick and efficient! The team at 911 Restoration was very efficient and worked well with our insurance company. They took care of everything for us regarding the water damage. The office staff kept us informed and the crew was respectful of us and our belongings. So professional. Thank you 911!!!!
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Ronit Ashkenazi
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I highly recommend working with 911 restoration. Their team is extremely responsive, professional, and communicative from start to finish. Teya, Arturo, and the team who removed the mold were great to work with. I will use their services again!
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Marie Gundersen
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Everyone 911 Restoration was timely, very professional and performed quality work. Their communication was also very good. In addition, they helped us with the company that we used to buy flooring for the bathroom and carpeting for the remainder of the house. I am back home and very pleased with everything.
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Hugh Downer
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An inspection revealed groundwater in our crawlspace. Another business never got back to me with an estimate so I call 911 Restoration. They came out the next day and gave me an estimate (Very Reasonable) and scheduled the work to begin in 4 days. Due to a snowstorm they had to delay two days, but got the work done promptly and professionally. I would contact them first in the future if I had need of their services.
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We recently had a water damage in our house and called 911 Restoration. Teya was courteous, explained what needs to be done, and answered all our questions patiently. The water mitigation crew were timely, professional, and efficient. They brought in equipment to dry the floor, removed damaged items, cleaned/sanitized, as well as thoroughly documented the damage for insurance. I would highly recommend them to anyone dealing with such a situation!

Need Black Water Cleanup Now?

Call us 24/7 for safe removal, disinfection and drying of sewage and contaminated floodwater.

(206) 203-6155 24/7 Emergency Response