Technician setting up an air mover on a wet hardwood floor during water damage restoration

Tacoma, WA

Water Damage Restoration in Tacoma, WA

24/7 water extraction, structural drying and repairs for Tacoma homes and businesses, from our office just up I-5 in Federal Way. Average response time of 45 minutes.

24/7 emergency response icon
24/7 Emergency Response
IICRC certified icon
IICRC Certified Technicians
Residential and commercial icon
Residential & Commercial
Insurance assistance icon
Insurance Assistance

Local water damage team

Water damage help for Tacoma's older homes and wet winters

Much of the North End, the Stadium District, Hilltop and Central Tacoma was built in the early 1900s. In houses that age, a failed galvanized or cast-iron pipe, a worn supply line or a leaking water heater can send water under hardwood floors and behind plaster walls before anyone sees it.

Our IICRC-certified technicians extract the water, measure moisture in floors, walls and framing, and dry the structure with commercial dehumidifiers and air movers, checking readings every day until it is dry. Then we repair drywall, flooring and finishes, so one team handles the job from the first call to the last repair.

Dehumidifier and air mover drying a wet hardwood floor

Tacoma Water Damage Services

The water damage calls we get most often from Tacoma homes and businesses.

Extraction wand removing water from wet carpet

Emergency Water Extraction

Standing water pumped and extracted from floors, carpet and basements, day or night.

Opened wall with studs being dried after water damage

Burst Pipe & Leak Cleanup

Pipe, supply line and water heater leaks dried out and repaired.

Air mover drying a wet wood floor

Flooded Basement Cleanup

Water removed from basements after heavy rain, a failed sump pump or a backed-up floor drain.

Early mold spots on a wall above a wet baseboard

All Water Damage Services

Ceiling and drywall damage, commercial water damage and everything else we restore.

Water Damage in Tacoma: Causes, First Steps and Local Risks

Why Tacoma homes take on water

Many Tacoma houses in the North End, the Stadium District, Hilltop and Central Tacoma date from the early 1900s. Older galvanized and cast-iron pipes, basements that were finished long after the house was built, and plaster walls mean a leak often spreads under flooring and inside walls before it shows. Long winter rain and atmospheric river storms add a second risk: saturated soil pushes water through foundation cracks, window wells and floor drains, especially in basements without a sump pump.

Flood risk in the Puyallup River system is real. During the December 2025 atmospheric river floods, outflow from Mud Mountain Dam on the White River, the only flood-control storage on the Puyallup River system, peaked at 8,480 cubic feet per second, and a flood watch stayed in effect for Pierce County (The News Tribune, December 2025). Across western Washington, nearly 4,000 homes were damaged in those floods (FOX 13 Seattle, 10 February 2026).

What to do in the first hour

  1. Shut off the water at the main valve if a pipe or appliance is leaking.
  2. Turn off power to wet rooms if you can reach the panel safely.
  3. Take photos and video of the water and damaged items before anything is moved.
  4. Move furniture, rugs and valuables off wet floors.
  5. Call (206) 203-6155. The sooner drying starts, the more can be saved.

For pipe leaks, see our guide to frozen and burst pipes.

Burst pipe or floodwater: why the difference matters

Water from a supply pipe is clean at first and mostly needs fast drying. Floodwater from outside and sewage are treated as contaminated, so affected materials are removed and the area is cleaned and disinfected before drying (see sewage backup cleanup). The cause also affects insurance: read what Washington homeowners insurance usually covers.

Water damage help across Tacoma

We restore homes, apartments and businesses all over Tacoma and nearby, from Proctor and Ruston to the Tideflats and South Tacoma. See our Tacoma service area page for fire, mold and storm restoration too, or fire damage restoration in Tacoma.

Why Choose 911 Restoration Seattle?

A trusted, local team committed to fast, professional and caring service.

Fast response icon

Fast Response

We're available 24/7, with an average response time of 45 minutes, to stop the damage fast.

Local team icon

Local & Experienced

A local team based in Federal Way that knows Seattle-area homes and buildings.

Certified technicians icon

Certified Technicians

IICRC-certified technicians using proven restoration methods.

Insurance support icon

Insurance Support

We document the damage and work with most insurance companies to simplify your claim.

How We Restore Water Damage in Tacoma

Four steps from your call to a dry, repaired home or business.

1

Call Us

Call (206) 203-6155, day or night. We ask what happened and send a crew.

→
2

Stop & Extract

We stop the source if it is still running and extract standing water.

→
3

Dry & Monitor

Dehumidifiers and air movers dry the structure, with daily moisture readings.

→
4

Repair & Restore

We repair drywall, flooring, cabinets and finishes, and document everything for your insurer.

Areas We Serve

We restore water damage in every Tacoma neighborhood, from the North End and Proctor to the Eastside and South Tacoma, and throughout the surrounding communities, including:

Frequently Asked Questions

How fast can you get to my Tacoma home?

We answer 24/7 and our average response time is 45 minutes. Our office is in Federal Way, just north of Tacoma on I-5.

Do my hardwood floors or plaster walls have to be torn out?

Not always. If drying starts quickly, plaster and many hardwood floors can be dried in place. We measure moisture before deciding what has to be removed.

Does homeowners insurance cover water damage in Tacoma?

It depends on your policy and the cause. Sudden leaks such as a burst pipe are often covered; flooding from outside usually needs flood insurance. We document the damage and work with most insurance companies.

My basement floods during heavy rain. What should I do?

Move belongings off the floor, turn off power to the area if it is safe, take photos and call us. We extract the water, dry the basement and look for how the water is getting in.

Do you handle commercial water damage in Tacoma?

Yes: offices, retail stores, restaurants, apartment buildings and industrial sites, including the Tideflats and the Port area.

Google Reviews

★★★★★

Posted on Google Google
Billy Meiners profile picture
Billy Meiners
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Super responsive! Definitely would recommend.
Posted on Google Google
Seth Wiggins profile picture
Seth Wiggins
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service and extremely knowledgeable and helpful throughout the entire process
Posted on Google Google
Guy Edwards profile picture
Guy Edwards
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Working with 911 Restoration has been great! I searched for the fastest response for water damage restoration and mold removal and found they had the best reviews. I recommend them to anybody on the Seattle area.
Posted on Google Google
Amy Smith profile picture
Amy Smith
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Josiah and Mark are absolutely amazing! They are so professional, and really care about their jobs. You get this sense of relief knowing you are going to be taken care of when working with them! I will continue to tell my family and friends about 911 Restoration in Seattle! Thank you!!!
Posted on Google Google
Daniel Lieberman profile picture
Daniel Lieberman
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very professional company that does good work is fair and transparent with pricing and accommodated our schedule. I will use them again.
Posted on Google Google
Alex McCoy profile picture
Alex McCoy
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Quick and efficient! The team at 911 Restoration was very efficient and worked well with our insurance company. They took care of everything for us regarding the water damage. The office staff kept us informed and the crew was respectful of us and our belongings. So professional. Thank you 911!!!!
Posted on Google Google
Ronit Ashkenazi profile picture
Ronit Ashkenazi
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I highly recommend working with 911 restoration. Their team is extremely responsive, professional, and communicative from start to finish. Teya, Arturo, and the team who removed the mold were great to work with. I will use their services again!
Posted on Google Google
Marie Gundersen profile picture
Marie Gundersen
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Everyone 911 Restoration was timely, very professional and performed quality work. Their communication was also very good. In addition, they helped us with the company that we used to buy flooring for the bathroom and carpeting for the remainder of the house. I am back home and very pleased with everything.
Posted on Google Google
Hugh Downer profile picture
Hugh Downer
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
An inspection revealed groundwater in our crawlspace. Another business never got back to me with an estimate so I call 911 Restoration. They came out the next day and gave me an estimate (Very Reasonable) and scheduled the work to begin in 4 days. Due to a snowstorm they had to delay two days, but got the work done promptly and professionally. I would contact them first in the future if I had need of their services.
Posted on Google Google
M profile picture
M
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We recently had a water damage in our house and called 911 Restoration. Teya was courteous, explained what needs to be done, and answered all our questions patiently. The water mitigation crew were timely, professional, and efficient. They brought in equipment to dry the floor, removed damaged items, cleaned/sanitized, as well as thoroughly documented the damage for insurance. I would highly recommend them to anyone dealing with such a situation!

Water in Your Tacoma Home or Business?

Call (206) 203-6155, day or night, for an average response time of 45 minutes and a free estimate.

(206) 203-6155 24/7 Emergency Response